Privacy, Legal & Ethics

Are real estate agents professionally liable if a virtual tour exposes a homeowner's credit card information?

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Potentially, yes. Agents have a fiduciary duty and professional responsibility to protect client interests. Publishing a virtual tour that inadvertently exposes sensitive financial information could constitute negligence. Professional liability (E&O) insurance may cover such claims, but the reputational damage and regulatory scrutiny would be significant. Best practice: thoroughly review every frame of a virtual tour before publication, specifically checking for visible personal and financial information.

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