Help Center

Knowledge Base

Find answers to frequently asked questions about our services, products, and processes.

Consumer Discovery & Visualization

Do I need a VR headset to view interactive 3D real estate tours online?

No. The vast majority of interactive 3D property tours are designed to run directly in standard web browsers on phones, tablets, and desktops. Platforms like Matterport, Zillow 3D Home, and most WebXR-based tours use browser-native rendering. A VR headset provides a more immersive experience but is entirely optional — you can navigate tours using your mouse, trackpad, or touchscreen.

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Getting Started

Do my users need to download an app to experience AR?

No. Augmento uses WebAR technology, which means your audience accesses AR experiences directly through their mobile browser — no app download required. This removes the biggest friction point in AR adoption and dramatically increases participation rates. Users simply scan a QR code or tap a link and the experience loads instantly.

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Consumer Discovery & Visualization

Are virtual reality property tours available for standard residential rental apartments?

Increasingly, yes. While VR tours were initially concentrated in the luxury market, the falling cost of 360 cameras and free tools like Zillow 3D Home have democratized the technology. Property management companies handling mid-range and even affordable housing portfolios now use virtual tours to reduce vacancy periods, especially for out-of-town renters who can't visit in person before signing a lease.

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Future Tech & Emerging Trends

What is the future role of voice assistants and NLP in navigating virtual reality real estate tours?

Voice navigation will make VR tours accessible and intuitive: "Show me the master bedroom," "How big is the kitchen?" "What does the backyard look like at sunset?" Natural Language Processing (NLP) interprets these commands and navigates the spatial model accordingly. This hands-free interface is especially important in VR where traditional mouse/keyboard controls don't exist, and is a critical accessibility feature for users with mobility limitations.

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