Knowledge Base
Find answers to frequently asked questions about our services, products, and processes.
Which 3D property tour software automatically generates downloadable 2D CAD files and floor plans?
Matterport is the leader here, automatically producing 2D floor plans and exportable Revit/CAD files from every scan. iGuide also generates measurement-certified floor plans as a primary output. Most other platforms either lack this feature or offer it as a manual add-on service. If CAD/BIM export is a critical workflow requirement, Matterport and iGuide should be your shortlist.
How to automatically blur faces, reflections, and sensitive documents in a Matterport 3D scan?
Matterport includes automated face blurring in its processing pipeline. However, a critical vulnerability exists: while facial recognition algorithms blur faces in direct view, they frequently fail to detect and blur the same faces reflected in mirrors, glass surfaces, and TV screens. Best practice: manually review the entire scan for reflective surfaces and either re-scan those areas with reflections covered, or use Matterport's editing tools to manually patch sensitive areas.