Knowledge Base
Find answers to frequently asked questions about our services, products, and processes.
Can I set up multiple geo-fenced zones within a single event?
Absolutely. You can create as many geo-fenced zones as needed within a single campaign. For example, a music festival could have different AR experiences at each stage, exclusive content in VIP areas, sponsor activations at specific booths, and a treasure hunt spanning the entire venue. Each zone can have its own unique content, unlock conditions, and time windows.
Can AR campaigns work without internet connectivity at a venue?
Yes, partially. Augmento supports offline-capable AR through progressive caching. When a user first loads the experience (requiring an initial connection), our system caches 3D assets, textures, and interaction logic locally. Subsequent interactions can work without a connection. For venues with poor connectivity, we can pre-load assets via QR codes distributed at entry points. However, real-time analytics, leaderboards, and social sharing features do require an active connection.