Knowledge Base
Find answers to frequently asked questions about our services, products, and processes.
Which virtual tour software allows for live video chat and co-viewing with remote clients?
EyeSpy360 is the standout platform with its native "EyeSpyLive" feature that enables real-time co-viewing with built-in video chat directly within the tour interface. Agents and buyers navigate the same 3D environment simultaneously while communicating via audio/video. Matterport and most other platforms require external screen-sharing via Zoom or similar to achieve comparable functionality.
Can EyeSpy360 be used to remove existing physical furniture and virtually stage an empty room?
Yes. Unlike Matterport which restricts furniture editing, EyeSpy360 allows users to virtually add or remove existing furniture within the tour environment. This dynamic staging capability means you can show a cluttered property both as-is and decluttered/restaged — a feature particularly valuable for properties where the current owner's decor may not appeal to target buyers.