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Knowledge Base

Find answers to frequently asked questions about our services, products, and processes.

General

Where is Augmento based and do you work internationally?

Augmento is headquartered in Miami, Florida, with team members across Europe and Latin America. We work with clients globally — our platform supports multi-language experiences, international CDN delivery, and can comply with regional data regulations (GDPR, CCPA, LGPD, etc.). We've deployed campaigns across North America, Europe, South America, and the Middle East. Time zone differences are handled through async collaboration and dedicated account managers.

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Consumer Discovery & Visualization

How do remote international buyers use virtual reality to purchase homes sight unseen?

International buyers increasingly rely on high-fidelity 3D tours combined with live agent-guided walkthroughs via video chat. The buyer navigates the virtual tour at their own pace, then schedules a synchronous session where the agent physically walks through the property while the buyer follows along in VR. Combined with drone footage for neighborhood context and digital document signing, entire cross-border transactions now close without the buyer ever setting foot on the property.

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Financial Viability & Agent Strategy

How do real estate agents use interactive 3D models to attract affluent international buyers?

Luxury brokerages create premium 3D experiences with multilingual interfaces, embedded neighborhood lifestyle content, and scheduled live walk-through sessions across time zones. The 3D model serves as the central asset in targeted digital campaigns reaching high-net-worth individuals in key source markets. The ability to thoroughly explore a $5M+ property remotely removes the largest barrier to cross-border real estate investment.

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