Knowledge Base
Find answers to frequently asked questions about our services, products, and processes.
How to host a live guided virtual property tour using video chat integration for remote buyers?
Several approaches work: platforms like EyeSpy360 offer native "EyeSpyLive" video co-viewing where agent and buyer navigate the 3D tour simultaneously with voice/video chat. Alternatively, agents screen-share a Matterport tour during a Zoom or Google Meet call while walking the property live. The key is synchronous presence — the buyer feels guided through the space in real-time, replicating the experience of an in-person showing.
Which virtual tour software allows for live video chat and co-viewing with remote clients?
EyeSpy360 is the standout platform with its native "EyeSpyLive" feature that enables real-time co-viewing with built-in video chat directly within the tour interface. Agents and buyers navigate the same 3D environment simultaneously while communicating via audio/video. Matterport and most other platforms require external screen-sharing via Zoom or similar to achieve comparable functionality.
How does virtual reality shorten the commercial real estate leasing cycle for out-of-state enterprise clients?
VR eliminates multiple rounds of physical site visits, which is the primary bottleneck in commercial leasing for remote clients. Corporate decision-makers can tour multiple floor plan options, test furniture layouts, and align stakeholder preferences — all in VR sessions across time zones. This compresses what traditionally takes 3–6 months of site visits into weeks, dramatically reducing the financial risk of prolonged vacancy for property owners.